Shipping and Return

Local handling Charges

Apparels
The local handling fee is fixed at $2.00 per item for normal mail delivery. Customer may opt for registered mail of which customer will be liable for the extra cost incurred.

Bulky Items
Miss Splendour’s Closet will recommend for meet-up for collection of item/(s).

Important Note:
It is the responsibility on the customer to furnish valid and complete mailing address to Miss Splendour’s Closet for mailing of item/(s). Miss Splendour’s Closet shall not be held responsible for any item/(s) lost in the mail delivery.

Return Policy

Should the wrong products (wrong sizes or color from what is/are ordered; product/(s) with conspicuous quality problem/(s)) have been delivered by Miss Splendour’s Closet, customer is allowed to return the product/(s) with the following conditions:
i) Product/(s) to be returned within 5 days,
ii) Product/(s) must be still in original packaging and have not been wash or worn before,
iii) Exchange can be made for the same product without extra charges.- If exchange is made for a product that is higher in value, customer is required to top up the difference;- If exchange is made for a product that is lower in value, Miss Splendour’s Closet will refund the difference;- If product are not exchangeable for any reason/(s), customer will be refunded in full.

Refund Policy

All refund/(s) will be credited via Internet/Bank Transfer unless otherwise stated.

Refund will be disposed:
1) The above stated scenarios (i) – (iii)
2) If customer opt for meet-up for collection of goods.

Price Revision

Miss Splendour’s Closet reserves the rights to revise the price at any point of time without prior notification to customer. If customer/(s) has/have made their order prior to the price revision, the price for the item/(s) will be status quo.

Copyrights

Miss Splendour’s Closet website contain copyright contents such as Company Name, Company logo, etc. Customers/bystander are advised not to use or replicate any of the contents found on this web without prior consent from Miss Splendour’s Closet. Miss Splendour’s Closet will not hesitate to take legal actions against such infringe actions.